Privacy

Privacy Policy

Effective Date: 13 June 2025

Who We Are

Christchurch Accounting Services (“we”, “our”, or “us”) is an accountancy firm based in the United Kingdom. We are committed to protecting your privacy and handling your personal data responsibly and securely.

What Information We Collect

When you provide your information via our Facebook lead form, website, or other contact forms, we may collect:

• Full name
• Email address
• Phone number
• Business name and details
• Any information you choose to provide relating to your enquiry

Why We Collect Your Information

We collect your information in order to:

• Contact you regarding your enquiry
• Provide you with information about our accounting services
• Arrange consultations or meetings
• Manage our business relationship with you
• Send occasional updates, newsletters, or marketing communications (if you have given consent)

How We Store and Protect Your Information

We store your personal data securely and limit access to authorised personnel only. We implement appropriate technical and organisational security measures to protect your data from loss, misuse, or unauthorised access.

Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your data with trusted third-party service providers who help us operate our business (for example, CRM platforms or email marketing tools), but only for the purposes described above and with strict confidentiality.

Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g. for marketing communications)
• Our legitimate interests in responding to your enquiry and managing our business
• Compliance with legal obligations

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw your consent at any time for marketing communications
• Object to certain types of processing

To exercise any of these rights, please contact us at:

Christchurch Accounting Services
Email: eloise@christchurchaccountingservices.co.uk
Phone: 07939 172723
Address: 75 Plantation Drive, Christchurch, BH23 5SG

How to Complain

If you have concerns about how we handle your personal data, you can contact us directly using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on request.